Audit of the delivery of bilingual services to the public by Service Canada : SF31-105/2010E-PDF

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Although Service Canada has a number of responsibilities under the Official Languages Act, the audit focused mainly on Part IV: delivery of services to the public in both official languages in designated bilingual service centres and call centres.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.694113&sl=0

Publication information
Department/Agency Canada. Office of the Commissioner of Official Languages.
Title Audit of the delivery of bilingual services to the public by Service Canada
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Other formats Paper-[English | French]
Note(s) The catalogue number (SF31-105/2010) and ISBN (978-1-100-52612-6) for the bilingual print edition have been incorrectly copied in this PDF version.
Publishing information Ottawa - Ontario : Office of the Commissioner of Official Languages December 2010.
Description 30p.
Catalogue number
  • SF31-105/2010E-PDF
Subject terms Bilingual services
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