Audit of the delivery of bilingual services to the public by Service Canada : SF31-105/2010
Although Service Canada has a number of responsibilities under the Official Languages Act, the audit focused mainly on Part IV: delivery of services to the public in both official languages in designated bilingual service centres and call centres.
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| Department/Agency | Canada. Office of the Commissioner of Official Languages. |
|---|---|
| Title | Audit of the delivery of bilingual services to the public by Service Canada |
| Publication type | Monograph |
| Language | Bilingual-[English | French] |
| Format | Paper |
| Other formats | Electronic-[French], Electronic-[English] |
| Publishing information | Ottawa - Ontario : Office of the Commissioner of Official Languages December 2010. |
| Binding | Softcover |
| Description | English text, 26p. ; 28 cm. |
| ISBN | 978-1-100-52612-6 |
| Catalogue number |
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| Subject terms | Bilingual services |
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