From case management to change agent : the evolution of ‘what works' community supervision / [by] Guy Bourgon, Leticia Gutierrez and Jennifer Ashton. : PS3-1/2012-1

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Traditionally, the role of a community supervision officer has in large-part been that of a case manager. However, knowledge in the area of ‘What Works’ in offender rehabilitation has stimulated efforts to revolutionize what it means to supervise clients in the community; that is, moving from a case-management approach to what we call a ‘change-agent’ approach. This article defines what cognitive-behaviourism looks like in a criminal justice context and how it can be used to maximize the impact of community supervision.

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Publication information
Department/Agency Canada. Public Safety Canada.
Title From case management to change agent : the evolution of ‘what works' community supervision / [by] Guy Bourgon, Leticia Gutierrez and Jennifer Ashton.
Series title Corrections research, user report2012-01
Publication type Series - View Master Record
Language Bilingual-[English | French]
Format Paper
Other formats Electronic-[English], Electronic-[French]
Publishing information Ottawa - Ontario : Public Safety Canada January 2012.
Binding Spiral binding
Description English text, 18p. : references, table ; 28 cm.
ISBN 978-1-100-54172-3
Catalogue number
  • PS3-1/2012-1
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