Measuring the performance of the police : the perspective of the public / by Anton Maslov.: PS18-9/2014E-PDF
The aim of this project is to review and critically assess the current survey methods used to measure police performance in common law jurisdictions. The fact that police undertake a broad array of work calls for a multidimensional approach to measuring police performance. Both direct and indirect measures need to be used to evaluate police performance. Measurements of police performance through public opinion polling may be distinguished in two kinds: general and specific questions on satisfaction with police. The general questions on satisfaction with police are important to ask on surveys, but tend to be too general to understand that about which citizens are content or discontent when it comes to the police. The questions also tend to be unstandardized, inconsistent, and at times, have poor choice of wording on questions and response categories, making comparisons across time and place impossible. The specific questions on police performance tend to be used on surveys in an arbitrary manner, often without proper understanding of the meaning of the question and responses. This study used data sources current as of 2014. Changes since 2014 are not reflected in this document.
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publications.gc.ca/pub?id=9.629558&sl=0
| Department/Agency | Canada. Public Safety Canada. Research Division. |
|---|---|
| Title | Measuring the performance of the police : the perspective of the public / by Anton Maslov. |
| Series title | Research report ; 2015-R034 |
| Publication type | Series - View Master Record |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Title from cover. "Building a safe and resilient Canada"--Cover. Issued also in French under title: Mesure du rendement des services de police : point de vue du public. Includes bibliographical references (p. 32-37). Issued also in printed form. |
| Publishing information | Ottawa : Public Safety Canada, Research Division, c2016. |
| Author / Contributor | Maslov, Anton,1977- |
| Description | ii, 61 p. |
| ISBN | 978-1-100-23766-4 |
| Catalogue number |
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| Subject terms | Police services Policing Public opinion |
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