Good practices in citizen-centred service / by D. Marie Blythe with D. Brian Marson. : SC94-71/1999E

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Publication information
Department/Agency Canada. Canadian Centre for Management Development. Citizen-Centred Service Network.
Title Good practices in citizen-centred service / by D. Marie Blythe with D. Brian Marson.
Publication type Monograph
Language [English]
Other language editions [French]
Format Paper
Other formats Electronic-[English]
Publishing information Ottawa - Ontario : Canadian Centre for Management Development. 1999.
Binding Softcover
Description v, 176p. : references ; 28 cm.
ISBN 0-662-27686-8
Catalogue number
  • SC94-71/1999E
Subject terms Customer services
Federal government
Public service
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