Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / by Ruth Buchanan, Sarah Koch-Schulte. : SW21-44/2000
This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market.--Abstract
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.661311&sl=0
| Department/Agency | Canada. Status of Women Canada. |
|---|---|
| Title | Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / by Ruth Buchanan, Sarah Koch-Schulte. |
| Publication type | Monograph |
| Language | Bilingual-[English | French] |
| Format | Paper |
| Other formats | Electronic-[French], Electronic-[English] |
| Note(s) | "This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market."--Abstract. N.B.: Incorrect catalogue number (SW21-44/2000E) and ISBN (0-662-28158-6) printed on this publication. Bibliography. Bilingual |
| Publishing information | Ottawa - Ontario : Status of Women Canada 2000. |
| Binding | Softcover |
| Description | English text, vii, 96p. : tables ; 28 cm. |
| ISBN | 0-662-65280-0 |
| Catalogue number |
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