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Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / by Ruth Buchanan, Sarah Koch-Schulte.: SW21-44/2000

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This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market.--Abstract

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.661311&sl=0

Publication information
Department/Agency
  • Canada. Status of Women Canada.
TitleGender on the line : technology, restructuring and the reorganization of work in the call centre industry / by Ruth Buchanan, Sarah Koch-Schulte.
Publication typeMonograph
LanguageBilingual-[English | French]
FormatPhysical text
Other formatsDigital text-[French], Digital text-[English]
Parallel description[French]
Note(s)
  • "This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market."--Abstract. N.B.: Incorrect catalogue number (SW21-44/2000E) and ISBN (0-662-28158-6) printed on this publication.
  • Bibliography.
  • Bilingual
Publishing information
  • Ottawa - Ontario : Status of Women Canada 2000.
BindingSoftcover
DescriptionEnglish text, vii, 96p. : tables ; 28 cm.
ISBN0-662-65280-0
Catalogue number
  • SW21-44/2000
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