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Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / [by] Ruth Buchanan, Sarah Koch-Schulte.: SW21-44/2000E-PDF

This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market.--Abstract

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.688471&sl=0

Publication information
Department/Agency
  • Canada. Status of Women Canada.
TitleGender on the line : technology, restructuring and the reorganization of work in the call centre industry / [by] Ruth Buchanan, Sarah Koch-Schulte.
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Other formatsPhysical text-[English | French], Physical text-[English | French]
Note(s)
  • "This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market."--Abstract.
  • N.B.: Incorrect catalogue number and ISBN printed in this publication.
Publishing information
  • Ottawa - Ontario : Status of Women Canada 2000.
Description106p.references, tables
Catalogue number
  • SW21-44/2000E-PDF
Subject terms
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