AV/CV consumer awareness literature review / authors: Jennifer Welburn, Automotive and Surface Transportation.: NR16-262/2019E-PDF

"Automated and connected vehicle (AV/CV) information is primarily focused on technology challenges and risks and the public’s concerns and levels of comfort with the new technology features. There is not a lot of available information focused on what the public understands, what information is in the public domain and where consumers go for information. It is important to consider where the consumer is along the spectrum of technology education, communication, awareness, understanding, perception and acceptance. False information or information that is not available, not communicated, not comprehended, or not well received may lead to dangerous overreliance on technology or perpetuate misperceptions and lead to underutilization"--Overview, page 6.

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Publication information
Department/Agency National Research Council Canada.
Title AV/CV consumer awareness literature review / authors: Jennifer Welburn, Automotive and Surface Transportation.
Publication type Monograph
Language [English]
Format Electronic
Electronic document
Note(s) "Date: March 23, 2019."
Title from cover.
Includes bibliographical references.
Issued also in printed form.
Publishing information [Ottawa] : National Research Council Canada = Conseil national de recherches Canada, 2019.
©2019
Author / Contributor Welburn, Jennifer, author.
Description 1 online resource (81 pages) : colour illustrations, graphs
ISBN 9780660299655
Catalogue number
  • NR16-262/2019E-PDF
Edition Unclassified
Subject terms Automobile industry
Consumer protection
Technological innovation
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