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Quality in Canadian manufacturing : a survey of quality management practices / Paul Johanis, Vicki Kohse.: Iu44-119/1993E-PDF

"The survey sought information on the behaviour (i.e. actual practices) used by Canadian manufacturing companies and not on the opinions of the respondents vis-a-vis quality. The questions related to 27 specific quality management practices, grouped into four categories: leadership, employee involvement, process improvement and customer focus"--Executive summary, page 3.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.873824&sl=0

Publication information
Department/Agency
  • Canada. Industry and Science Canada.
TitleQuality in Canadian manufacturing : a survey of quality management practices / Paul Johanis, Vicki Kohse.
Publication typeMonograph
Language[English]
FormatDigital text
Electronic document
Note(s)
  • Digitized edition from print [produced by Innovation, Science and Economic Development Canada].
  • Includes bibliographical references.
Publishing information
  • [Ottawa] : [Industry and Science Canada], [1993].
Author / Contributor
  • Johanis, Paul, author.
  • Kohse, Vicki, author.
Description1 online resource (35 pages) : illustrations
Catalogue number
  • Iu44-119/1993E-PDF
Subject terms
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