Satisfaction, dissatisfaction and complaining behaviour : a comparison of male and female consumers / by Stephen B. Ash and Carole Duhaime.: RG31-32/1979E-PDF
"The purpose of this study is to provide insight into the nature of the relationship between consumers' sex and levels of satisfaction/dissatisfaction with items traditionally purchased by males. To conserve space, this paper is concerned solely with respondents' sex as a correlate of consumer satisfaction/dissatisfaction and complaining behaviour"--Objectives, page 3.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.884051&sl=0
| Department/Agency | Canada. Consumer and Corporate Affairs Canada, issuing body. |
|---|---|
| Title | Satisfaction, dissatisfaction and complaining behaviour : a comparison of male and female consumers / by Stephen B. Ash and Carole Duhaime. |
| Publication type | Monograph |
| Language | [English] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. "A paper submitted for the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, Indiana University, Bloomington, Indiana. October 3-5, 1979." Includes bibliographical references (pages [1-2]). |
| Publishing information | [Ottawa] : [Consumer and Corporate Affairs Canada], [1979] |
| Author / Contributor | Ash, Stephen B., author. |
| Description | 1 online resource (28, [2] pages) |
| Catalogue number |
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| Subject terms | Consumer complaints -- Canada. Consumers -- Research -- Canada. Consommateurs -- Plaintes -- Canada. Consommateurs -- Recherche -- Canada. |