Satisfaction, dissatisfaction and complaining behaviour : a comparison of male and female consumers / by Stephen B. Ash and Carole Duhaime. : RG31-32/1979E-PDF
"The purpose of this study is to provide insight into the nature of the relationship between consumers' sex and levels of satisfaction/dissatisfaction with items traditionally purchased by males. To conserve space, this paper is concerned solely with respondents' sex as a correlate of consumer satisfaction/dissatisfaction and complaining behaviour"--Objectives, page 3.
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.884051&sl=1
| Ministère/Organisme | Canada. Consumer and Corporate Affairs Canada, issuing body. |
|---|---|
| Titre | Satisfaction, dissatisfaction and complaining behaviour : a comparison of male and female consumers / by Stephen B. Ash and Carole Duhaime. |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Format | Électronique |
| Document électronique | |
| Note(s) | Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. "A paper submitted for the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, Indiana University, Bloomington, Indiana. October 3-5, 1979." Includes bibliographical references (pages [1-2]). |
| Information sur la publication | [Ottawa] : [Consumer and Corporate Affairs Canada], [1979] |
| Auteur / Contributeur | Ash, Stephen B., author. |
| Description | 1 online resource (28, [2] pages) |
| Numéro de catalogue |
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| Descripteurs | Consumer complaints -- Canada. Consumers -- Research -- Canada. Consommateurs -- Plaintes -- Canada. Consommateurs -- Recherche -- Canada. |
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