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Assessing consumer satisfaction with professional and personal services / John A. Quelch, Stephen B. Ash.: RG31-38/1980E-PDF

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.884107&sl=0

Publication information
Department/Agency
  • Canada. Consumer and Corporate Affairs Canada, issuing body.
TitleAssessing consumer satisfaction with professional and personal services / John A. Quelch, Stephen B. Ash.
Publication typeMonograph
Language[English]
FormatDigital text
Electronic document
Note(s)
  • Digitized edition from print [produced by Innovation, Science and Economic Development Canada].
  • "Working Paper Series No. 241."
  • Includes bibliographical references.
Publishing information
  • [Hull, Quebec] : [Consumer and Corporate Affairs Canada], April 1980.
Author / Contributor
  • Quelch, John A., author.
Description1 online resource (23, [10] pages)
Catalogue number
  • RG31-38/1980E-PDF
Subject terms
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