Canada Child Benefit Program : satisfaction survey : final report.: Rv4-131/2020E-PDF
"Since 2000, the Canada Revenue Agency (CRA) has been continuously conducting studies to gauge client awareness and satisfaction with the Canada Child Benefit (CCB). The CCB is a tax-free monthly payment made to eligible families to help them with the cost of raising a child under 18 years of age. The CRA continues to recognize the value in collecting recipients’ feedback, in order to provide the Benefit Programs Directorate (BPD) team with useful data. The main objectives of the survey are two-fold: to gauge satisfaction with the overall and various stages/components of the CCB experience and to evaluate specific aspects of the delivery of the program"--Background and objectives, page 5.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.889748&sl=0
| Department/Agency | Canada Revenue Agency, issuing body. Strategic Counsel (Firm), issuing body. |
|---|---|
| Title | Canada Child Benefit Program : satisfaction survey : final report. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Later edition | Canada Child Benefit Program : 2021 |
| Earlier edition | Canada Child Benefit Program : 2019 |
| Format | Electronic |
| Electronic document |
|
| Note(s) | Issued also in French under title: Programme de l’Allocation canadienne pour enfants : sondage sur la satisfaction : rapport final. "March 2020." Cover title. Issued also in HTML format. "Prepared for the Canada Revenue Agency." "Supplier name: The Strategic Counsel." "Contract Number: 46558-201094/001/CY." "Registration Number: POR 73-19." Text in English with some text also in French. |
| Publishing information | [Ottawa] : Canada Revenue Agency = Agence du revenu du Canada, 2020. ©2020 |
| Description | 1 online resource (55 pages) + executive summary (10 pages) |
| ISBN | 9780660356426 |
| Catalogue number |
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| Subject terms | National Child Benefit (Canada) -- Public opinion. Family allowances -- Canada -- Public opinion. Public opinion -- Canada. |
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