Offender complaint and grievance system audit report.: PS84-136/2002E-PDF

"The Offender Complaint and Grievance System audit was conducted in November-December of 2000 and January-June of 2001 as part of the Performance Assurance audit calendar for 2000-2001. A numerical scoring approach was used to assess each of the fifteen institutions, the five Regional Offices and the Inmate Affairs Division at NHQ. Included in the fifteen were five maximum, six medium, the Special Handling Unit, four of the women's facilities as well as two of the Federally Sentenced Women's units in Springhill Institution and Quebec's Regional Reception Centre"--Executive summary, page 2.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.892253&sl=0

Publication information
Department/Agency Correctional Service Canada, issuing body.
Title Offender complaint and grievance system audit report.
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Rapport de vérification sur le processus des plaintes et griefs des délinquants.
"378-1-148."
Publishing information [Ottawa] : Performance Assurance Sector, Correctional Service Canada, June 2002.
Description 1 online resource (25 pages)
Catalogue number
  • PS84-136/2002E-PDF
Subject terms Correctional Service Canada -- Auditing.
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