Disability benefit wait times update.: V104-33/2022E-PDF
"Over the past year, we have heard from both Veterans Affairs Canada (VAC) and from the Office of the Auditor General about the time it takes for disability benefit decisions to be made. The Department's published service standard is 16 weeks for decisions to be made on a completed application. In our study on wait times in 2018, we found that wait times significantly exceeded the service standard for most applicants, and, on average, female and francophone applicants waited the longest"--Introduction, page 1.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.916053&sl=0
| Department/Agency | Canada. Office of the Veterans Ombudsman, issuing body. |
|---|---|
| Title | Disability benefit wait times update. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Cover title. Issued also in French under title: Mise à jour sur les délais d'attente pour les prestations d'invalidité. Includes bibliographical references (pages 5-6). |
| Publishing information | [Ottawa] : Government of Canada, Veterans Ombud = Ombud des vétérans, September 2022. |
| Description | 1 online resources (6 pages) : illustrations |
| ISBN | 9780660457611 |
| Catalogue number |
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| Subject terms | Canada. Veterans Affairs Canada -- Evaluation. Disability insurance claims -- Canada -- Management. Veterans -- Services for -- Canada -- Evaluation. |
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