The lockout : communication was the key. : Rv10-22/2023E-PDF
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publications.gc.ca/pub?id=9.916219&sl=0
| Department/Agency | Canada. Office of the Taxpayers’ Ombudsperson, issuing body. |
|---|---|
| Title | The lockout : communication was the key. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Issued also in French under title: Le verrouillage : la communication était la clé. "An examination into the Canada Revenue Agency (CRA)’s lack in communication when it locked out 187,000 Canadians from their CRA account in February 2021." |
| Publishing information | Ottawa, Ontario : Office of the Taxpayers' Ombudsperson, [2022] ©2022 |
| Description | 1 online resource (44 pages) : illustrations |
| ISBN | 9780660458359 |
| Catalogue number |
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| Subject terms | Canada Revenue Agency -- Customer services -- Evaluation. Canada Revenue Agency -- Customer services -- Public opinion. Public opinion -- Canada. |
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