Measuring agency strategic performance framework outcomes (2022-2023) : methodological report / prepared for Canada Revenue Agency (CRA).: Rv4-154/2023E-PDF
"The CRA required public opinion research (POR) to develop indicators that will meet the need of measuring the Agency's Strategic Performance Framework (ASPF) outcomes. These indicators included deterrence effectiveness, perceived fairness, channel usage, and transparency, and will address the existing measurement gaps"--Background and objective, page 1.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.922552&sl=0
| Department/Agency | Canada Revenue Agency, issuing body. Ipsos (Firm). Public Affairs, consultant. |
|---|---|
| Title | Measuring agency strategic performance framework outcomes (2022-2023) : methodological report / prepared for Canada Revenue Agency (CRA). |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Earlier edition | Measuring agency strategic performance framework outcomes (2021-2022) : |
| Format | Electronic |
| Electronic document |
|
| Note(s) | Cover title. "April 2023." "Supplier name: Ipsos Public Affairs." "Contract Number: CW2269423." "Registration number: POR 121-22." Issued also in French under title: Mesure des résultats du cadre de rendement stratégique de l'agence (2022-2023) : rapport méthodologique. |
| Publishing information | Ottawa, Ontario : Canada Revenue Agency = Agence du revenu du Canada, 2023. ©2023 |
| Description | 1 online resource (21 pages) + 1 executive summary (8 pages) |
| ISBN | 9780660486390 |
| Catalogue number |
|
| Subject terms | Canada Revenue Agency -- Public opinion. Tax administration and procedure -- Canada -- Public opinion. Public opinion -- Canada. |
Request alternate formats
To request an alternate format of a publication, complete the Government of Canada Publications email form. Use the form’s “question or comment” field to specify the requested publication.- Date modified: