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Measuring agency strategic performance framework outcomes (2022-2023) : methodological report / prepared for Canada Revenue Agency (CRA).: Rv4-154/2023E-PDF

"The CRA required public opinion research (POR) to develop indicators that will meet the need of measuring the Agency's Strategic Performance Framework (ASPF) outcomes. These indicators included deterrence effectiveness, perceived fairness, channel usage, and transparency, and will address the existing measurement gaps"--Background and objective, page 1.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.922552&sl=0

Publication information
Department/Agency
  • Canada Revenue Agency, issuing body.
  • Ipsos (Firm). Public Affairs, consultant.
TitleMeasuring agency strategic performance framework outcomes (2022-2023) : methodological report / prepared for Canada Revenue Agency (CRA).
Publication typeMonograph
Language[English]
Other language editions[French]
Earlier editionMeasuring agency strategic performance framework outcomes (2021-2022) :
FormatDigital text
Electronic document
Note(s)
  • Cover title.
  • "April 2023."
  • "Supplier name: Ipsos Public Affairs."
  • "Contract Number: CW2269423."
  • "Registration number: POR 121-22."
  • Issued also in French under title: Mesure des résultats du cadre de rendement stratégique de l'agence (2022-2023) : rapport méthodologique.
Publishing information
  • Ottawa, Ontario : Canada Revenue Agency = Agence du revenu du Canada, 2023.
  • ©2023
Description1 online resource (21 pages) + 1 executive summary (8 pages)
ISBN9780660486390
Catalogue number
  • Rv4-154/2023E-PDF
Subject terms
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