Understanding consumer awareness and satisfaction with the Commission for Complaints for Telecom-television Services (CCTS) : final report / prepared for Canadian Radio-television and Telecommunications...: BC92-131/2024E-PDF

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publications.gc.ca/pub?id=9.935549&sl=0

Publication information
Department/Agency Canadian Radio-television and Telecommunications Commission, issuing body.
Nanos Research (Firm)‏, consultant.
Title Understanding consumer awareness and satisfaction with the Commission for Complaints for Telecom-television Services (CCTS) : final report / prepared for Canadian Radio-television and Telecommunications Commission (CRTC).
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Comprendre la sensibilisation et la satisfaction des consommateurs à l'égard de la Commission des plaintes relatives aux services de télécom-télévision (CPRST) : rapport final.
"Supplier name: Nanos Research."
"Contract number: CW2336462."
"Registration number: POR 080-23."
"April 2024"--Verso of cover.
Publishing information [Gatineau, Quebec] : Canadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télécommunications canadiennes, 2024.
©2024
Description 1 online resource (32 unnumbered pages) + summary (4 pages)
ISBN 9780660708638
Catalogue number
  • BC92-131/2024E-PDF
Subject terms Telecommunication -- Customer services -- Canada -- Public opinion.
Internet service providers -- Customer services -- Canada -- Public opinion.
Consumer complaints -- Canada -- Public opinion.
Public opinion -- Canada.
Consumers -- Canada -- Attitudes.
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