Understanding emergency department wait times : who is using emergency departments and how long are they waiting? : H118-31/2005E-PDF

Poll after poll shows that timely access to care is a high priority for patients, health care providers and the public at large. Waiting for emergency care-particularly in peak periods-has also been in the headlines for a number of years in Canada and many other countries. Despite this, little information exists about waiting for care in emergency departments (EDs), including how long people wait and how wait times vary by patient and system characteristics. This is the first in a series of three reports aimed at shedding light on some of the key issues regarding wait times in EDs. It focuses on who is accessing emergency departments, when and where, as well as how long they are waiting to see a physician and how long their visits take.

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publications.gc.ca/pub?id=9.687789&sl=1

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