Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / [by] Ruth Buchanan, Sarah Koch-Schulte. : SW21-44/2000E-PDF
This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market.--Abstract
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.688471&sl=1
| Ministère/Organisme | Canada. Status of Women Canada. |
|---|---|
| Titre | Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / [by] Ruth Buchanan, Sarah Koch-Schulte. |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Autres langues publiées | [Français] |
| Format | Électronique |
| Document électronique | |
| Autres formats offerts | Papier-[Anglais | Français] |
| Note(s) | "This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market."--Abstract. N.B.: Incorrect catalogue number and ISBN printed in this publication. |
| Information sur la publication | Ottawa - Ontario : Status of Women Canada 2000. |
| Description | 106p.references, tables |
| Numéro de catalogue |
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| Descripteurs | Economic trends Restructuring Telecommunications Women workers |