Evaluation of mandatory counselling : final report. : Iu4-172/2013E-PDF

"In 1992, mandatory counselling was introduced in an amendment to the Bankruptcy and Insolvency Act to promote debtor rehabilitation and to help debtors avoid repeat bankruptcies. Under mandatory counselling, trustees and counsellors provide information and educate debtors on sound financial management practices. Mandatory counselling represents a significant activity for the insolvency system. In 2011-12, about $17.8 million in mandatory counselling fees were paid out of estates. This figure varies every year depending on the number of filings which are affected by the state of the economy. The objective of this evaluation was to inform management decision-making and program improvements. The Audit and Evaluation Branch (AEB) conducted the evaluation in accordance with the Policy on Evaluation and the Directive on the Evaluation Function, and addressed the core issues of relevance and performance. The evaluation covered the period from April 2007 to March 2012. The evaluation findings and conclusions are based on the analysis of multiple lines of evidence. The methodology included a review of documents, a literature review, an environmental scan, interviews with stakeholders, a survey of debtors, a survey of trustees and counsellors, data analysis, and econometric analysis”--Executive summary.

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