Learning lessons from organizational learning, process improvement, and innovation / Susan G. McIntyre. : D69-18/2014E-PDF

"The Lessons Learned process provides a methodology for groups and organizations of any size to become better at what they do. Its beauty is in its simplicity and versatility. It can be used by individuals, small or medium sized teams, and any sized corporations. What makes it differ from other process improvement or evaluation methods is the focus on the capturing and analysis of lessons by the very people who experienced the learning situations and those people who will benefit from future adaptations. As such, the Lessons Learned process is linked to Organizational Learning and, at its very best, will inspire innovational changes that lead to excellence. This chapter defines and scopes Lessons Learned; describes the basic methodology, applications, and types; and provides anecdotal examples of three scales of the process"--Abstract.

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Renseignements sur la publication
Ministère/Organisme Defence R&D Canada.
Titre Learning lessons from organizational learning, process improvement, and innovation / Susan G. McIntyre.
Type de publication Monographie
Langue [Anglais]
Format Électronique
Document électronique
Note(s) "DRDC-RDDC-2014-P128."
Includes bibliographic references.
Information sur la publication [Ottawa] : Defence Research and Development Canada, [2014]
Auteur / Contributeur McIntyre, S. G.(Susan G.)
Description [16] p.
Numéro de catalogue
  • D69-18/2014E-PDF
Descripteurs Organizations
Learning
Innovation
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