Meridian SL-1 voice-only messaging : results of an evaluation of a pilot trial / M.M. Morin, Ph.D., L. Côté, M.Ps. : Co36-13/1987E-PDF
"In order to assess the impact of a voice messaging system (VMS) on telephone calls and messages in the Government, the Government Telecommunications Agency (GTA) introduced in December 1987 Northern Telecom's Meridian SL-1 Voice-Only Messaging System (VOM) in Treasury Board/Finance (TB/Fin) and in GTA. Northern Telecom's VOM system proved itself to be well designed, containing most of the features that users require from a VMS. This field trial allowed us to establish a profile of telephonic communications and messages for office workers in the Federal Government. It gave an opportunity to identify a productivity index to measure the impact of a VMS on office work"--Executive Summary, page i.
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.875105&sl=1
| Ministère/Organisme | Canada. Department of Communications. |
|---|---|
| Titre | Meridian SL-1 voice-only messaging : results of an evaluation of a pilot trial / M.M. Morin, Ph.D., L. Côté, M.Ps. |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Format | Électronique |
| Document électronique | |
| Note(s) | Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. |
| Information sur la publication | [Ottawa] : Government of Canada, Department of Communications, November 1987. |
| Auteur / Contributeur | Morin, M. M., author. Côté, L., author. |
| Description | 1 online resource (i, 56 pages) |
| Numéro de catalogue |
|
| Descripteurs | Voice mail |
Demander des formats alternatifs
Pour demander une publication dans un format alternatif, remplissez le formulaire électronique des publications du gouvernement du Canada. Utilisez le champ du formulaire «question ou commentaire» pour spécifier la publication demandée.- Date de modification :