Meridian SL-1 voice-only messaging : results of an evaluation of a pilot trial / M.M. Morin, Ph.D., L. Côté, M.Ps.: Co36-13/1987E-PDF
"In order to assess the impact of a voice messaging system (VMS) on telephone calls and messages in the Government, the Government Telecommunications Agency (GTA) introduced in December 1987 Northern Telecom's Meridian SL-1 Voice-Only Messaging System (VOM) in Treasury Board/Finance (TB/Fin) and in GTA. Northern Telecom's VOM system proved itself to be well designed, containing most of the features that users require from a VMS. This field trial allowed us to establish a profile of telephonic communications and messages for office workers in the Federal Government. It gave an opportunity to identify a productivity index to measure the impact of a VMS on office work"--Executive Summary, page i.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.875105&sl=0
| Department/Agency | Canada. Department of Communications. |
|---|---|
| Title | Meridian SL-1 voice-only messaging : results of an evaluation of a pilot trial / M.M. Morin, Ph.D., L. Côté, M.Ps. |
| Publication type | Monograph |
| Language | [English] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. |
| Publishing information | [Ottawa] : Government of Canada, Department of Communications, November 1987. |
| Author / Contributor | Morin, M. M., author. Côté, L., author. |
| Description | 1 online resource (i, 56 pages) |
| Catalogue number |
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| Subject terms | Voice mail |
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