Benefit programs annual client satisfaction survey - 2025-26 : final report / prepared for the Canada Revenue Agency. : Rv4-216/2026E-PDF

"The primary objective of the study is to gauge client awareness and satisfaction with the Canada child benefit (CCB) and the Advanced Canada workers benefit (ACWB) program initiatives and deliverables and to populate results against a ‘client satisfaction’ indicator in departmental performance reports. Results will also be used by various program areas within the Benefit Programs Directorate (BPD) to improve programs, services, and communications based on a better understanding of benefit and credit clients. Both the CCB and the AWCB results will track back to the 2025 study"--Executive summary, Background and objectives, Study objectives, page 2.

Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.963934&sl=1

• Format MARC XML
• Format MARC HTML

Demander des formats alternatifs