Report on the Canada Revenue Agency's 2016 Serving You Better consultations with small and medium businesses: Rv4-85/2017E-PDF

“In the fall of 2016, the Canada Revenue Agency (CRA) sought feedback from small and medium businesses, accountants, and stakeholders. In response to the more than 1,500 comments and suggestions heard throughout the consultations, the CRA has developed a report and action plan that outlines clear and achievable deliverables to improve services for small and medium businesses from now through 2019. The input and feedback heard during the 2016 Serving You Better consultations will directly contribute to the evolution of the CRA’s services, programs, and administration"--Minister's message, p. 2.

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Department/Agency Canada Revenue Agency.
Title Report on the Canada Revenue Agency's 2016 Serving You Better consultations with small and medium businesses
Publication Type Monograph
Language [English]
Other Language Editions [French]
Format Electronic
Electronic Document

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Note Issued also in French under title: Rapport sur les consultations « Mieux vous servir » de 2016 de l’Agence du revenu du Canada auprès des petites et moyennes entreprises. At head of title: Serving you better.
Date [2017]
Number of Pages 12 p. :
Catalogue Number
  • Rv4-85/2017E-PDF
Subject Terms Federal institutions, Customer services, Consultations