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Guideline on service agreeements : essential elements.BT22-167/2012E-PDF

"Provides suggested steps for defining a service agreement. It also identifies key considerations when building a service relationship, examines the types of service agreements and the situations to which they are best used, and takes a closer look at the specific elements that should be considered when developing a service agreement. A companion document, the Guideline on Service Agreements: An Overview, provides senior executives and managers with key concepts to consider when establishing service agreements"--Provided by publisher.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.843937&sl=0

Publication information
Department/Agency
  • Canada. Treasury Board.
TitleGuideline on service agreeements : essential elements.
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Note(s)
  • Issued also in French under title: Ligne directrice sur les ententes de services : éléments essentiels.
  • "Published: Jul 04, 2012."
  • Also available in HTML format.
  • Includes bibliographic hyperlink references.
Publishing information
  • Ottawa : Treasury Board of Canada, Secretariat, c2012.
Description[27] p. (un-numbered pages)
ISBN978-0-660-09779-4
Catalogue number
  • BT22-167/2012E-PDF
Subject terms
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