Guideline on service agreeements : essential elements. : BT22-167/2012E-PDF
"Provides suggested steps for defining a service agreement. It also identifies key considerations when building a service relationship, examines the types of service agreements and the situations to which they are best used, and takes a closer look at the specific elements that should be considered when developing a service agreement. A companion document, the Guideline on Service Agreements: An Overview, provides senior executives and managers with key concepts to consider when establishing service agreements"--Provided by publisher.
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.843937&sl=1
| Ministère/Organisme | Canada. Treasury Board. |
|---|---|
| Titre | Guideline on service agreeements : essential elements. |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Autres langues publiées | [Français] |
| Format | Électronique |
| Document électronique | |
| Note(s) | Issued also in French under title: Ligne directrice sur les ententes de services : éléments essentiels. "Published: Jul 04, 2012." Also available in HTML format. Includes bibliographic hyperlink references. |
| Information sur la publication | Ottawa : Treasury Board of Canada, Secretariat, c2012. |
| Description | [27] p. (un-numbered pages) |
| ISBN | 978-0-660-09779-4 |
| Numéro de catalogue |
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| Descripteurs | Government policy Service agreements |