Reaching out : improving the Canada Revenue Agency’s Community Volunteer Income Tax Program.: Rv10-19/2020E-PDF
"Outreach is an important part of the mandate of the Taxpayers’ Ombudsman (Ombudsman). Throughout reach, the Ombudsman is able to raise awareness about her role and that of the Office of the Taxpayers’ Ombudsman, and hear first-hand the concerns of individuals, tax practitioners, and community support organizations. When conducting outreach, the Ombudsman visits with Community Volunteer Income Tax Program (CVITP) partner organizations, volunteers, and the Canada Revenue Agency’s (CRA) CVITP coordinators to learn more about the program and to understand the success stories and challenges they all experience. This report gives voice to what we have heard and provides recommendations on how to address the issues raised"--Summary, page 2.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.883136&sl=0
Department/Agency | Canada. Office of the Taxpayers' Ombudsman, issuing body. |
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Title | Reaching out : improving the Canada Revenue Agency’s Community Volunteer Income Tax Program. |
Publication type | Monograph |
Language | [English] |
Other language editions | [French] |
Format | Electronic |
Electronic document | |
Note(s) | Issued also in French under title: Tendre la main : améliorer le Programme communautaire des bénévoles en matière d’impôt de l’Agence du revenu du Canada. Cover title. Issued also in HTML format. Includes bibliographical references. |
Publishing information | Ottawa, Ontario : Government of Canada = Gouvernement du Canada, 2020. ©2020 |
Description | 1 online resource (50 pages) |
ISBN | 9780660336152 |
Catalogue number |
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Subject terms | Canada Revenue Agency. Volunteer workers in income tax return preparation -- Canada. |
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