Audit of offender complaint and grievance process : internal audit.: PS84-122/2009E-PDF
"Section 90 and 91 of the Corrections and Conditional Release Act require that Correctional Service Canada provide provide "a procedure for fairly and expeditiously resolving offenders' grievances on matters within the jurisdiction of the Commissioner" and that "every offender should have access to this process without negative consequence". The offender complaint and grievance process provides offenders with a means of redress when they are dissatisfied with an action or decision by a staff member. The Corrections and Conditional Release Regulations describe the four-level process from a complaint at the institutional level to a grievance at the national level"--Executive summary, page 2.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.892177&sl=0
| Department/Agency | Correctional Service Canada, issuing body. |
|---|---|
| Title | Audit of offender complaint and grievance process : internal audit. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Issued also in French under title: Vérification de la procédure de règlement des plaintes et des griefs des délinquants : vérification interne. "378-1-246." Includes bibliographical references. Executive Summary -- Introduction -- Audit Objective and Scope -- Audit Approach and Methodology -- Audit Findings and Recommendations -- Annexes. |
| Publishing information | [Ottawa] : Correctional Service Canada = Service correctionnel Canada, May 26, 2009. |
| Description | 1 online resource (37 pages) : charts |
| Catalogue number |
|
| Subject terms | Correctional Service Canada -- Auditing. Grievance procedures for prisoners -- Canada. |