Mystery shopping at domestic retail banks.: FC5-77/2022E-PDF

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.909626&sl=0

Publication information
Department/Agency Financial Consumer Agency of Canada, issuing body.
Title Mystery shopping at domestic retail banks.
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Évaluation mystère dans les banques de détail canadiennes.
Includes bibliographical references (pages 48-49).
Publishing information [Ottawa] : Financial Consumer Agency of Canada = Agence de la consommation en matière financière du Canada, May 2022.
©2022
Description 1 online resource (49 pages)
ISBN 9780660428123
Catalogue number
  • FC5-77/2022E-PDF
Subject terms Chain banks -- Evaluation.
Mystery shopping.
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