Assessment of Rogers networks for resiliency and reliability following the 8 July 2022 outage : executive summary / report submitted by: Xona Partners Inc.: BC92-130/2-2024E-PDF
"In the early morning of 8 July 2022, Rogers Communications Inc. (Rogers) experienced a major service outage in its Internet Protocol (IP) core network that affected its wireless and wireline services across Canada (July 2022 outage). The July 2022 outage lasted from 4:58 EDT on 8 July 2022 to 7:00 EDT on 9 July 2022 as services were gradually restored. More than 12 million customers lost wireless and wireline services, including mobile subscribers, home Internet users, corporate customers, and institutional customers that provide critical services (e.g., Interac e-transfer and electronic payment services). This report details the results of an independent assessment of the Rogers network architecture for reliability and resiliency, as well as the processes in place at Rogers to manage network changes (change management process) and respond to network incidents like outages (incident management process) as these processes were central to the July 2022 outage"--Overview, page 3.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.933245&sl=0
| Department/Agency | Canadian Radio-television and Telecommunications Commission, issuing body. Xona Partners Inc., consultant. |
|---|---|
| Title | Assessment of Rogers networks for resiliency and reliability following the 8 July 2022 outage : executive summary / report submitted by: Xona Partners Inc. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Cover title. "December 12, 2023." Issued also in French under title: Évaluation de la résilience et de la fiabilité du réseau de Rogers liée à la panne du 8 juillet 2022 : sommaire exécutif. |
| Publishing information | Ottawa, Ontario : Canadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télecommunications canadiennes, 2023. ©2023 |
| Description | 1 online resource (16 pages) : illustrations |
| ISBN | 9780660699639 |
| Catalogue number |
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| Subject terms | Rogers Communications -- Evaluation. Network performance (Telecommunication) System failures (Engineering) |