Veterans Affairs Canada 2024 national client survey : final report / prepared for Veterans Affairs Canada.: V32-343/2024E-PDF ; V32-343/2024-1E-PDF
"The purpose of the VAC (Veterans Affairs Canada) National Client Survey (VNCS) is to find out how satisfied individuals are with the department’s programs and services and how they feel about their health and well-being. The specific research objectives of the 2024 VNCS were to: identify the needs of different VAC populations; measure self-reported health and well-being; assess satisfaction with service delivery; understand service channel preferences and habits; determine the extent to which programs are effective in meeting needs; and support improvements to Service Delivery and Policy Development. The findings will be used to increase VAC’s understanding of individuals’ experiences with the department’s programs and services and to inform future research to support the development, management and improvement of programs and services"--Executive summary, research purpose and objectives, page 1.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.947484&sl=0
| Department/Agency |
|
|---|---|
| Title | Veterans Affairs Canada 2024 national client survey : final report / prepared for Veterans Affairs Canada. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Earlier edition | 2022 Veterans Affairs Canada national client survey : |
| Format | Digital text |
| Electronic document |
|
| Note(s) |
|
| Publishing information |
|
| Description | 1 online resource (126 pages) : graphs + 1 executive summary (3 pages) |
| ISBN | 9780660754703 |
| Catalogue number |
|
| Subject terms |
Request alternate formats
To request an alternate format of a publication, complete the Government of Canada Publications email form. Use the form’s “question or comment” field to specify the requested publication.Page details
- Date modified: