Design and delivery of accessible programs and services, including customer services : technical guide.: AS4-35/2025E-PDF
"Accessibility Standards Canada develops equity-based accessibility standards and guidance. Accessibility Standards Canada seeks to create inclusive standards that can impact all persons with disabilities while recognizing their intersectionality and expertise. Accessibility Standards Canada is sharing this technical guide so that organizations can begin implementing this guidance in their work while a standard in this area is being developed. This technical guide focuses on areas where people with disabilities may face barriers related to accessible design and delivery of programs and services including customer service"--About this technical guide, page 7.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.952875&sl=0
| Department/Agency |
|
|---|---|
| Title | Design and delivery of accessible programs and services, including customer services : technical guide. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Digital text |
| Electronic document | |
| Note(s) |
|
| Publishing information |
|
| Description | 1 online resource (52 pages) |
| ISBN | 9780660780054 |
| Catalogue number |
|
| Subject terms |
Request alternate formats
To request an alternate format of a publication, complete the Government of Canada Publications email form. Use the form’s “question or comment” field to specify the requested publication.Page details
- Date modified: