Design and delivery of accessible programs and services, including customer services : technical guide. : AS4-35/2025E-PDF
"Accessibility Standards Canada develops equity-based accessibility standards and guidance. Accessibility Standards Canada seeks to create inclusive standards that can impact all persons with disabilities while recognizing their intersectionality and expertise. Accessibility Standards Canada is sharing this technical guide so that organizations can begin implementing this guidance in their work while a standard in this area is being developed. This technical guide focuses on areas where people with disabilities may face barriers related to accessible design and delivery of programs and services including customer service"--About this technical guide, page 7.
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.952875&sl=1
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| Titre | Design and delivery of accessible programs and services, including customer services : technical guide. |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Autres langues publiées | [Français] |
| Format | Texte numérique |
| Document électronique | |
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| Information sur la publication |
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| Description | 1 online resource (52 pages) |
| ISBN | 9780660780054 |
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