Flight delays and cancellations : a guide. : TT4-50/19-2021E-PDF
"This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from and within Canada, including connecting flights. The airline operating the affected flight is responsible for meeting obligations to the passenger. The guide describes the different types of flight delays and cancellations and how an airline's obligations are different, depending on their level of control over the situation. This guide also provides tips for managing common flight delay or cancellation situations. These are meant to help both airlines and passengers understand what factors the Canadian Transportation Agency (CTA) would consider if a passenger complained to the CTA about a disrupted flight"--Introduction, page 3.
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.904821&sl=1
Ministère/Organisme | Canadian Transportation Agency, issuing body. |
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Titre | Flight delays and cancellations : a guide. |
Type de publication | Monographie |
Langue | [Anglais] |
Autres langues publiées | [Français] |
Édition précédente | Flight delays and cancellations : |
Format | Électronique |
Document électronique | |
Note(s) | Cover title. Issued also in HTML format. Issued also in French under title: Guide sur les retards et les annulations de vol. "Revised November 2021." |
Information sur la publication | [Gatineau, Quebec] : Canadian Transportation Agency = Office des transports du Canada, 2021. ©2020 |
Description | 1 online resource (29 pages) |
ISBN | 9780660408996 |
Numéro de catalogue |
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Descripteurs | Flight delays -- Law and legislation -- Canada. Airplane occupants -- Legal status, laws, etc. -- Canada. Consumer protection -- Law and legislation -- Canada. |
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