Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / [by] Ruth Buchanan, Sarah Koch-Schulte. : SW21-44/2000E-PDF
This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market.--Abstract
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.688471&sl=0
| Department/Agency | Canada. Status of Women Canada. |
|---|---|
| Title | Gender on the line : technology, restructuring and the reorganization of work in the call centre industry / [by] Ruth Buchanan, Sarah Koch-Schulte. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Other formats | Paper-[English | French] |
| Note(s) | "This project, a case study of the emerging call centre industry in Canada, examines the impacts of restructuring on those in the lower tiers of the labour market."--Abstract. N.B.: Incorrect catalogue number and ISBN printed in this publication. |
| Publishing information | Ottawa - Ontario : Status of Women Canada 2000. |
| Description | 106p.references, tables |
| Catalogue number |
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| Subject terms | Economic trends Restructuring Telecommunications Women workers |