State of customer relationship management : the Canadian report 2010 : Iu44-82/2010E-PDF
This unique analysis is intended to help Canadian business executives and policy makers enhance their understanding of current market trends, the latest key performance indicators (KPI), and best practices in CRM that improve domestic and international competitiveness across industries.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.693797&sl=0
| Department/Agency | Canada. Industry Canada. |
|---|---|
| Title | State of customer relationship management : the Canadian report 2010 |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document | |
| Other formats | Paper-[English | French] |
| Note(s) | The catalogue number (Iu44-82/2010) and ISBN (978-1-100-52362-0) for the bilingual print edition have been incorrectly copied in this PDF version. |
| Publishing information | Ottawa - Ontario : Industry Canada [2010]. |
| Description | 30p.graphs, references, tables |
| ISBN | 978-1-100-16830-2 |
| Catalogue number |
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| Departmental catalogue number | IC #60815 |
| Subject terms | Customer services |
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