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State of customer relationship management : the Canadian report 2010Iu44-82/2010E-PDF

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This unique analysis is intended to help Canadian business executives and policy makers enhance their understanding of current market trends, the latest key performance indicators (KPI), and best practices in CRM that improve domestic and international competitiveness across industries.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.693797&sl=0

Publication information
Department/Agency
  • Canada. Industry Canada.
TitleState of customer relationship management : the Canadian report 2010
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Other formatsPhysical text-[English | French], Physical text-[English | French]
Note(s)
  • The catalogue number (Iu44-82/2010) and ISBN (978-1-100-52362-0) for the bilingual print edition have been incorrectly copied in this PDF version.
Publishing information
  • Ottawa - Ontario : Industry Canada [2010].
Description30p.graphs, references, tables
ISBN978-1-100-16830-2
Catalogue number
  • Iu44-82/2010E-PDF
Departmental catalogue numberIC #60815
Subject terms
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