Accessible transportation - communicating with persons with disabilities : a guide / Canadian Transportation Agency.: TT4-50/2-2023E-PDF
"This guide explains the obligations of transportation service providers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), regarding communication with persons with disabilities. In particular, this guide describes: what information they must publish; their obligation to provide information in alternative formats; and more specific communication obligations related to: individual communication needs; telephone calls; websites; public announcements inside terminals; and automated self-service kiosks. Transportation service providers not covered by the ATPDR may have other obligations for communicating with persons with disabilities. For more information consult the Accessible Transportation Guides - Introduction"--Purpose, page 3.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.921469&sl=0
| Department/Agency | Canadian Transportation Agency, issuing body. |
|---|---|
| Title | Accessible transportation - communicating with persons with disabilities : a guide / Canadian Transportation Agency. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Earlier edition | Accessible transportation : |
| Format | Electronic |
| Electronic document | |
| Note(s) | Issued also in French under title: Guide sur les transports accessibles - communications avec les personnes handicapées. "Updated March 2023." |
| Publishing information | [Gatineau, Quebec] : Canadian Transportation Agency = Office des transports du Canada, 2023. ©2023 |
| Description | 1 online resource (19 pages) |
| ISBN | 9780660482699 |
| Catalogue number |
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| Subject terms | People with disabilities -- Transportation -- Canada. Transportation -- Customer services -- Canada. Communication in services for people with disabilities -- Canada. |
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