Accessible transportation - communicating with persons with disabilities : a guide / Canadian Transportation Agency. : TT4-50/2-2023E-PDF
"This guide explains the obligations of transportation service providers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), regarding communication with persons with disabilities. In particular, this guide describes: what information they must publish; their obligation to provide information in alternative formats; and more specific communication obligations related to: individual communication needs; telephone calls; websites; public announcements inside terminals; and automated self-service kiosks. Transportation service providers not covered by the ATPDR may have other obligations for communicating with persons with disabilities. For more information consult the Accessible Transportation Guides - Introduction"--Purpose, page 3.
Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.921469&sl=1
| Ministère/Organisme | Canadian Transportation Agency, issuing body. |
|---|---|
| Titre | Accessible transportation - communicating with persons with disabilities : a guide / Canadian Transportation Agency. |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Autres langues publiées | [Français] |
| Édition précédente | Accessible transportation : |
| Format | Électronique |
| Document électronique | |
| Note(s) | Issued also in French under title: Guide sur les transports accessibles - communications avec les personnes handicapées. "Updated March 2023." |
| Information sur la publication | [Gatineau, Quebec] : Canadian Transportation Agency = Office des transports du Canada, 2023. ©2023 |
| Description | 1 online resource (19 pages) |
| ISBN | 9780660482699 |
| Numéro de catalogue |
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| Descripteurs | People with disabilities -- Transportation -- Canada. Transportation -- Customer services -- Canada. Communication in services for people with disabilities -- Canada. |
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