Client satisfaction surveying : a managers' guide / by Faye Schmidt with Teresa Strickland. : SC94-67/1998E

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Publication information
Department/Agency Canada. Canadian Centre for Management Development. Citizen-Centred Service Network.
Title Client satisfaction surveying : a managers' guide / by Faye Schmidt with Teresa Strickland.
Publication type Monograph
Language [English]
Other language editions [French]
Format Paper
Other formats Electronic-[English]
Publishing information Ottawa - Ontario : Canadian Centre for Management Development. 1998.
Binding Softcover
Description v, 58p. : graphs, tables ; 28 cm.
ISBN 0-662-27472-5
Catalogue number
  • SC94-67/1998E
Edition edition
Subject terms Customer services
Public opinion polls
Public service
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