Client satisfaction surveying : a managers' guide / by Faye Schmidt with Teresa Strickland. : SC94-67/1998E
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publications.gc.ca/pub?id=9.647220&sl=0
Department/Agency | Canada. Canadian Centre for Management Development. Citizen-Centred Service Network. |
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Title | Client satisfaction surveying : a managers' guide / by Faye Schmidt with Teresa Strickland. |
Publication type | Monograph |
Language | [English] |
Other language editions | [French] |
Format | Paper |
Other formats | Electronic-[English] |
Publishing information | Ottawa - Ontario : Canadian Centre for Management Development. 1998. |
Binding | Softcover |
Description | v, 58p. : graphs, tables ; 28 cm. |
ISBN | 0-662-27472-5 |
Catalogue number |
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Edition | edition |
Subject terms | Customer services Public opinion polls Public service |
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