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20 results for "Canada Revenue Agency -- Customer services -- Public opinion." sorted by catalogue number ascending
  1. 2022-2023 annual corporate research - qualitative component : final report / prepared for the Canada Revenue Agency. Rv4-126/1-2024E-PDF
    Catalogue number:
    Rv4-126/1-2024E-PDF
    ISBN:
    9780660499536
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  2. 2022-2023 CRA annual corporate research - quantitative phase : final report / prepared for the Canada Revenue Agency. Rv4-126/2023E-PDF
    Catalogue number:
    Rv4-126/2023E-PDF
    ISBN:
    9780660487076
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  3. 2023-2024 CRA annual corporate research - quantitative phase : final report / prepared for the Canada Revenue Agency. Rv4-126/2024E-PDF
    Catalogue number:
    Rv4-126/2024E-PDF
    ISBN:
    9780660709796
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  4. Methodology report : 2019 service experience and Canadian Revenue Agency's outcomes research study. Rv4-139/2020E-PDF
    Catalogue number:
    Rv4-139/2020E-PDF
    ISBN:
    9780660351551
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  5. Digital services enhancement : final report / prepared for the Canada Revenue Agency. Rv4-142/2020E-PDF
    Catalogue number:
    Rv4-142/2020E-PDF
    ISBN:
    9780660357652
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  6. 2022-2023 official language minority community (OLMC) experiences with Canada Revenue Agency programs and services. Rv4-196/2023E-PDF
    Catalogue number:
    Rv4-196/2023E-PDF
    ISBN:
    9780660690124
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  7. 2023-2024 Contact Centre focus groups : client service priorities when contacting the CRA : final report / prepared for the Canada Revenue Agency. Rv4-202/2024E-PDF
    Catalogue number:
    Rv4-202/2024E-PDF
    ISBN:
    9780660719306
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  8. 2023-2024 Credential and Authentication Qualitative Research Program : final report / prepared for the Canada Revenue Agency. Rv4-207/2024E-PDF
    Catalogue number:
    Rv4-207/2024E-PDF
    ISBN:
    9780660737195
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  9. The lockout : communication was the key. Rv10-22/2023E-PDF
    Catalogue number:
    Rv10-22/2023E-PDF
    ISBN:
    9780660458359
    Department/Agency:
    Canada. Office of the Taxpayers’ Ombudsperson, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  10. 2023-2024 annual corporate research (qualitative) : final report / prepared for the Canada Revenue Agency. Rv4-126/1-2024E-1-PDF ### Rv4-126/1-2024E-1-1-PDF
    Catalogue number:
    Rv4-126/1-2024E-1-PDF; Rv4-126/1-2024E-1-1-PDF
    ISBN:
    9780660737843
    Department/Agency:
    Canada Revenue Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF

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