Grants and contributions applicants client experience research 2020.: Em20-148/2021E-PDF

"The Grants and Contributions Client Experience (CX) Survey provides a baseline measure of satisfaction with the service experience among applicants to Service Canada programs"--Research objectives, page 15.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.897581&sl=0

Publication information
Department/Agency Canada. Employment and Social Development Canada, issuing body.
Ipsos (Firm), consultant.
Title Grants and contributions applicants client experience research 2020.
Variant title Service Canada : grants and contributions applicants client experience research 2020
Publication type Monograph
Language [English]
Other language editions [French]
Later edition Grants and contributions applicants client experience research (year 2).
Format Electronic
Electronic document
Note(s) Cover title.
At head of title: Service Canada.
"POR # 113-19."
"May 31, 2021."
"Contract # G9292-205211."
"Supplier Name: Ipsos Limited Partnership."
Issued also in French under title: Recherche de 2020 sur l'expérience client des subventions et contributions.
Publishing information [Gatineau, Quebec] : Employment and Social Development Canada = Emploi et développement social Canada, 2021.
©2021
Description 1 online resource (144 pages) : illustrations, graphs + 1 executive summary (19 pages) + 1 detailed methodology (36 pages)
ISBN 9780660379456
Catalogue number
  • Em20-148/2021E-PDF
Departmental catalogue number POR-109-07-21E
Subject terms Canada. Service Canada -- Customer services -- Public opinion.
Subsidies -- Canada.
Public opinion -- Canada.
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