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Grants and contributions applicants client experience research 2020.: Em20-148/2021E-PDF

"The Grants and Contributions Client Experience (CX) Survey provides a baseline measure of satisfaction with the service experience among applicants to Service Canada programs"--Research objectives, page 15.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.897581&sl=0

Publication information
Department/Agency
  • Canada. Employment and Social Development Canada, issuing body.
  • Ipsos (Firm), consultant.
TitleGrants and contributions applicants client experience research 2020.
Variant title
  • Service Canada : grants and contributions applicants client experience research 2020
Publication typeMonograph
Language[English]
Other language editions[French]
Later editionGrants and contributions applicants client experience research (year 2).
FormatDigital text
Electronic document
Note(s)
  • Cover title.
  • At head of title: Service Canada.
  • "POR # 113-19."
  • "May 31, 2021."
  • "Contract # G9292-205211."
  • "Supplier Name: Ipsos Limited Partnership."
  • Issued also in French under title: Recherche de 2020 sur l'expérience client des subventions et contributions.
Publishing information
  • [Gatineau, Quebec] : Employment and Social Development Canada = Emploi et développement social Canada, 2021.
  • ©2021
Description1 online resource (144 pages) : illustrations, graphs + 1 executive summary (19 pages) + 1 detailed methodology (36 pages)
ISBN9780660379456
Catalogue number
  • Em20-148/2021E-PDF
Departmental catalogue numberPOR-109-07-21E
Subject terms
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