Grants and contributions applicants client experience research 2020.: Em20-148/2021E-PDF
"The Grants and Contributions Client Experience (CX) Survey provides a baseline measure of satisfaction with the service experience among applicants to Service Canada programs"--Research objectives, page 15.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.897581&sl=0
| Department/Agency | Canada. Employment and Social Development Canada, issuing body. Ipsos (Firm), consultant. |
|---|---|
| Title | Grants and contributions applicants client experience research 2020. |
| Variant title | Service Canada : grants and contributions applicants client experience research 2020 |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Later edition | Grants and contributions applicants client experience research (year 2). |
| Format | Electronic |
| Electronic document |
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| Note(s) | Cover title. At head of title: Service Canada. "POR # 113-19." "May 31, 2021." "Contract # G9292-205211." "Supplier Name: Ipsos Limited Partnership." Issued also in French under title: Recherche de 2020 sur l'expérience client des subventions et contributions. |
| Publishing information | [Gatineau, Quebec] : Employment and Social Development Canada = Emploi et développement social Canada, 2021. ©2021 |
| Description | 1 online resource (144 pages) : illustrations, graphs + 1 executive summary (19 pages) + 1 detailed methodology (36 pages) |
| ISBN | 9780660379456 |
| Catalogue number |
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| Departmental catalogue number | POR-109-07-21E |
| Subject terms | Canada. Service Canada -- Customer services -- Public opinion. Subsidies -- Canada. Public opinion -- Canada. |
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