2022 Canadian Intellectual Property Office client satisfaction survey.: Iu71-4/56-2022E-PDF
"The Canadian Intellectual Property Office (CIPO) Client Satisfaction Survey was developed as a standardized measure of client satisfaction. The initial baseline survey, conducted in 2017-18, established baseline measures. In 2022, CIPO contracted Environics Research to conduct the second wave of this research in order to measure to what extent recent factors have influenced client opinions on CIPO’s service delivery"--Executive Summary, page i.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.918360&sl=0
| Department/Agency | Canadian Intellectual Property Office, issuing body. Environics Research Group, consultant. |
|---|---|
| Title | 2022 Canadian Intellectual Property Office client satisfaction survey. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Earlier edition | 2018 Canadian Intellectual Property Office client satisfaction survey [2018] |
| Format | Electronic |
| Electronic document |
|
| Note(s) | "Registration number: POR 098-21." "Delivery date: November 16, 2022." "Contract number: U1400-222121/001/CY." "Prepared for Innovation, Science and Economic Development Canada." Issued also in French under title: Office de la propriété intellectuelle du Canada : sondage sur la satisfaction de la clientèle 2022. |
| Publishing information | Ottawa, ON : Innovation, Science and Economic Development Canada = Innovation, sciences et développement économique Canada, 2022. ©2022 |
| Description | 1 online resource (v, 82 pages) + 1 executive summary (v pages) |
| ISBN | 9780660467481 |
| Catalogue number |
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| Subject terms | Canadian Intellectual Property Office -- Consumer satisfaction. Consumer satisfaction -- Canada -- Public opinion. |