CRTC sales practices review - 2022 secret shopper project detailed findings report / prepared for Canadian Radio-television and Telecommunications Commission ; prepared by Forum Research Inc.: BC92-109/2022E-PDF
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.911339&sl=0
| Department/Agency | Canadian Radio-television and Telecommunications Commission, issuing body. Forum Research Inc., consultant. |
|---|---|
| Title | CRTC sales practices review - 2022 secret shopper project detailed findings report / prepared for Canadian Radio-television and Telecommunications Commission ; prepared by Forum Research Inc. |
| Variant title | Canadian Radio-television and Telecommunications Commission sales practices review - 2022 secret shopper project detailed findings report |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Earlier edition | CRTC sales practices review : |
| Format | Electronic |
| Electronic document | |
| Note(s) | Issued also in French under title: Revue des pratiques de vente du CRTC - rapport détaillé des constatations du projet de client mystère 2022. Issued also in HTML format. Includes bibliographical references. |
| Publishing information | Ottawa, Ontario Canada : Canadian Radio-television and Telecommunications Commission (CRTC), 23 March 2022. ©2020 |
| Description | 1 online resource (47 pages) : colour illustrations |
| ISBN | 9780660435787 |
| Catalogue number |
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| Subject terms | Selling -- Telecommunication -- Corrupt practices -- Canada -- Public opinion. Telecommunication -- Customer services -- Canada -- Public opinion. Public opinion -- Canada. Consumers -- Canada -- Attitudes. |
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