Survey of consumers about complaint handling in banking : final report / prepared for Financial Consumer Agency of Canada.: FC5-61/2019E-PDF
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.875285&sl=0
| Department/Agency | Financial Consumer Agency of Canada. Environics Research Group. |
|---|---|
| Title | Survey of consumers about complaint handling in banking : final report / prepared for Financial Consumer Agency of Canada. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Electronic |
| Electronic document |
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| Note(s) | Issued also in French under title: Sondage à l'intention des consommateurs sur le traitement des plaintes dans le secteur bancaire : rapport final. Cover title. "Supplier name: Environics Research." "Contract number: 5R000-182493/001/CY." "Delivery date: 2019-04-26." "Registration number: POR 124-18." Issued also in HTML format. |
| Publishing information | [Ottawa] : Financial Consumer Agency of Canada = Agence de la consommation en matière financière du Canada, 2019. ©2019 |
| Description | 1 online resource (iii, 49 pages) + summary |
| ISBN | 9780660315324 |
| Catalogue number |
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| Subject terms | Banking Complaints Public opinion Public opinion polls |
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