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Survey of consumers about complaint handling in banking : final report / prepared for Financial Consumer Agency of Canada.: FC5-61/2019E-PDF

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.875285&sl=0

Publication information
Department/Agency
  • Financial Consumer Agency of Canada.
  • Environics Research Group.
TitleSurvey of consumers about complaint handling in banking : final report / prepared for Financial Consumer Agency of Canada.
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Note(s)
  • Issued also in French under title: Sondage à l'intention des consommateurs sur le traitement des plaintes dans le secteur bancaire : rapport final.
  • Cover title.
  • "Supplier name: Environics Research."
  • "Contract number: 5R000-182493/001/CY."
  • "Delivery date: 2019-04-26."
  • "Registration number: POR 124-18."
  • Issued also in HTML format.
Publishing information
  • [Ottawa] : Financial Consumer Agency of Canada = Agence de la consommation en matière financière du Canada, 2019.
  • ©2019
Description1 online resource (iii, 49 pages) + summary
ISBN9780660315324
Catalogue number
  • FC5-61/2019E-PDF
Subject terms
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