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16 results for "Consumer complaints -- Canada." sorted by department/agency ascending
  1. Bank complaint handling procedures : industry review. FC5-65/2020E-PDF
    Catalogue number:
    FC5-65/2020E-PDF
    ISBN:
    9780660339627
    Department/Agency:
    Financial Consumer Agency of Canada.
    Publication type:
    Monograph
    Format:
    PDF
  2. Comment déposer une plainte. FC5-8/9-2010F-PDF
    Catalogue number:
    FC5-8/9-2010F-PDF
    Department/Agency:
    Agence de la consommation en matière financière du Canada, organisme de publication.
    Publication type:
    Monograph
    Format:
    PDF
  3. Consultation : air travel complaints fee proposal. TT4-94/2024E-PDF
    Catalogue number:
    TT4-94/2024E-PDF
    ISBN:
    9780660735641
    Department/Agency:
    Canadian Transportation Agency, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  4. How to make a complaint. FC5-8/9-2012E-PDF
    Catalogue number:
    FC5-8/9-2012E-PDF
    Department/Agency:
    Financial Consumer Agency of Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  5. The operations of external complaints bodies : industry review. FC5-66/2020E-PDF
    Catalogue number:
    FC5-66/2020E-PDF
    ISBN:
    9780660340739
    Department/Agency:
    Financial Consumer Agency of Canada.
    Publication type:
    Monograph
    Format:
    PDF
  6. Assessing consumer satisfaction with professional and personal services / John A. Quelch, Stephen B. Ash. RG31-38/1980E-PDF
    Catalogue number:
    RG31-38/1980E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  7. Consumer dissatisfaction with the new car purchase : analysis and prescriptions / Stephen J. Arnold. RG31-33/1982E-PDF
    Catalogue number:
    RG31-33/1982E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  8. Consumer satisfaction and complaining behaviour in Canada : the case of financial services and insurance / Stephen B. Ash, John A. Quelch. RG31-34/1980E-PDF
    Catalogue number:
    RG31-34/1980E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  9. Consumer satisfaction, dissatisfaction and complaining behaviour / Stephen B. Ash, with the research assistance of Mary Jane Grant. RG31-29/1980E-PDF
    Catalogue number:
    RG31-29/1980E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  10. Consumer satisfaction, dissatisfaction and complaining behaviour : major findings and directions for action / Stephen B. Ash. RG23-57/1980E-PDF
    Catalogue number:
    RG23-57/1980E-PDF
    ISBN:
    0662110730
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF

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