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16 results for "Consumer complaints -- Canada." sorted by department/agency ascending
- Bank complaint handling procedures : industry review. FC5-65/2020E-PDF Catalogue number:FC5-65/2020E-PDFISBN:9780660339627Department/Agency:Financial Consumer Agency of Canada.Publication type:MonographFormat:PDF
- Comment déposer une plainte. FC5-8/9-2010F-PDF Catalogue number:FC5-8/9-2010F-PDFDepartment/Agency:Agence de la consommation en matière financière du Canada, organisme de publication.Publication type:MonographFormat:PDF
- Consultation : air travel complaints fee proposal. TT4-94/2024E-PDF Catalogue number:TT4-94/2024E-PDFISBN:9780660735641Department/Agency:Canadian Transportation Agency, issuing body.Publication type:MonographFormat:PDF
- How to make a complaint. FC5-8/9-2012E-PDF Catalogue number:FC5-8/9-2012E-PDFDepartment/Agency:Financial Consumer Agency of Canada, issuing body.Publication type:MonographFormat:PDF
- The operations of external complaints bodies : industry review. FC5-66/2020E-PDF Catalogue number:FC5-66/2020E-PDFISBN:9780660340739Department/Agency:Financial Consumer Agency of Canada.Publication type:MonographFormat:PDF
- Assessing consumer satisfaction with professional and personal services / John A. Quelch, Stephen B. Ash. RG31-38/1980E-PDF Catalogue number:RG31-38/1980E-PDFDepartment/Agency:Canada. Consumer and Corporate Affairs Canada, issuing body.Publication type:MonographFormat:PDF
- Consumer dissatisfaction with the new car purchase : analysis and prescriptions / Stephen J. Arnold. RG31-33/1982E-PDF Catalogue number:RG31-33/1982E-PDFDepartment/Agency:Canada. Consumer and Corporate Affairs Canada, issuing body.Publication type:MonographFormat:PDF
- Consumer satisfaction and complaining behaviour in Canada : the case of financial services and insurance / Stephen B. Ash, John A. Quelch. RG31-34/1980E-PDF Catalogue number:RG31-34/1980E-PDFDepartment/Agency:Canada. Consumer and Corporate Affairs Canada, issuing body.Publication type:MonographFormat:PDF
- Consumer satisfaction, dissatisfaction and complaining behaviour / Stephen B. Ash, with the research assistance of Mary Jane Grant. RG31-29/1980E-PDF Catalogue number:RG31-29/1980E-PDFDepartment/Agency:Canada. Consumer and Corporate Affairs Canada, issuing body.Publication type:MonographFormat:PDF
- Consumer satisfaction, dissatisfaction and complaining behaviour : major findings and directions for action / Stephen B. Ash. RG23-57/1980E-PDF Catalogue number:RG23-57/1980E-PDFISBN:0662110730Department/Agency:Canada. Consumer and Corporate Affairs Canada, issuing body.Publication type:MonographFormat:PDF
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