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16 results for "Consommateurs -- Plaintes -- Canada." sorted by year descending
  1. Consultations : proposition de frais pour les plaintes relatives au transport aérien. TT4-94/2024F-PDF
    Catalogue number:
    TT4-94/2024F-PDF
    ISBN:
    9780660735658
    Department/Agency:
    Office des transports du Canada, organisme de publication.
    Publication type:
    Monograph
    Format:
    PDF
  2. Le fonctionnement des organismes externes de traitement des plaintes : examen de l'industrie. FC5-66/2020F-PDF
    Catalogue number:
    FC5-66/2020F-PDF
    ISBN:
    9780660340746
    Department/Agency:
    Agence de la consommation en matière financière du Canada.
    Publication type:
    Monograph
    Format:
    PDF
  3. Procédures de traitement des plaintes dans le secteur bancaire : examen de l'industrie. FC5-65/2020F-PDF
    Catalogue number:
    FC5-65/2020F-PDF
    ISBN:
    9780660339634
    Department/Agency:
    Agence de la consommation en matière financière du Canada.
    Publication type:
    Monograph
    Format:
    PDF
  4. How to make a complaint. FC5-8/9-2012E-PDF
    Catalogue number:
    FC5-8/9-2012E-PDF
    Department/Agency:
    Financial Consumer Agency of Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  5. Comment déposer une plainte. FC5-8/9-2010F-PDF
    Catalogue number:
    FC5-8/9-2010F-PDF
    Department/Agency:
    Agence de la consommation en matière financière du Canada, organisme de publication.
    Publication type:
    Monograph
    Format:
    PDF
  6. Courriel des plaintes. Iu23-9/2005F-PDF
    Catalogue number:
    Iu23-9/2005F-PDF
    Department/Agency:
    Canada. Industrie Canada, organisme de publication.
    Publication type:
    Monograph
    Format:
    PDF
  7. Consumer dissatisfaction with the new car purchase : analysis and prescriptions / Stephen J. Arnold. RG31-33/1982E-PDF
    Catalogue number:
    RG31-33/1982E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  8. Satisfaction, dissatisfaction and complaining behavior : a comprehensive study of the disadvantaged consumer / Stephen B. Ash and Melanie Wallendorf. RG31-36/1982E-PDF
    Catalogue number:
    RG31-36/1982E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  9. Assessing consumer satisfaction with professional and personal services / John A. Quelch, Stephen B. Ash. RG31-38/1980E-PDF
    Catalogue number:
    RG31-38/1980E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF
  10. Consumer satisfaction and complaining behaviour in Canada : the case of financial services and insurance / Stephen B. Ash, John A. Quelch. RG31-34/1980E-PDF
    Catalogue number:
    RG31-34/1980E-PDF
    Department/Agency:
    Canada. Consumer and Corporate Affairs Canada, issuing body.
    Publication type:
    Monograph
    Format:
    PDF

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